This website is the property of The Smiles Ahead Dental Practice.

What types of personal data do we use?

• We may collect various types of personal data about you, including:
• Identification information (first name, last name, nationality, date and place of birth, gender, IP address)
• Contact details (postal address, email address, phone number)

Why do we use your personal data?

We use your personal data for the following purposes:

• Ensure compliance with legal and regulatory obligations
• Facilitate contact
• Regular communication regarding our latest updates
• Invite you to participate in events organized by us

With whom do we share your personal data?

Your personal data will not be sold or shared with third parties. However, it may be disclosed in certain cases, namely:

• Third-party service providers, such as custodians, distributors, and business facilitators, providing services on behalf of The Smiles Ahead Dental Practice.

How long are your personal data retained?

We retain your personal data for the necessary duration to comply with applicable legal and regulatory requirements, as well as operational considerations such as maintaining accurate records, managing the client relationship effectively, and responding to requests from legal or regulatory authorities.

For clients, most information is retained for the duration of the contractual relationship and for 10 years after its termination.

For potential clients, information is retained for 3 years from the date of collection or our last interaction with you.

What are your rights and how can you exercise them?

In accordance with applicable regulations, you have several rights:

1. Right of access: You can request information about the processing of your personal data and obtain a copy of these data.
2. Right to rectification: If you believe that your personal data are inaccurate or incomplete, you can request corrections.
3. Right to erasure: You can request the deletion of your personal data within regulatory limits.
4. Right to restrict processing: You can request limitations on the processing of your personal data.
5. Right to object: You can object to the processing of your personal data, particularly for reasons related to your situation. You also have the absolute right to object to the processing of your data for direct marketing purposes, including associated profiling.
6. Right to data portability: Where applicable, you have the right to receive the personal data you have provided to us or to transfer them to a third party when technically possible.
7. Right to establish directives: You can set directives regarding the storage, deletion, or communication of your personal data after your death.
8. Right to withdraw consent: If you have consented to the processing of your personal data, you can withdraw your consent at any time.

You can exercise the above-listed rights by emailing – info@smilesahead.com

How to contact us?

If you have any questions regarding the use of your personal data, you can contact us at info@smilesahead.com.

Data transfer

The collected data may be transferred to The Smiles Ahead Dental Practice’s agents and subcontractors outside South Africa for the purpose of website maintenance.

In some cases, the data may be transferred to South African entities compliant with POPIA (depending on the location of the target audience) for the purpose of conducting online marketing campaigns.

Changes to this data protection statement

The Smiles Ahead Dental Practice may regularly modify this privacy policy.